Shipping policy


Processing Time

Orders are typically processed within 1–3 business days.

Orders placed with expedited shipping ship on the next business day. Processing times may vary during peak periods.

If you need to update your shipping method or address, please contact us as soon as possible at hello@silivac.com.


Standard Shipping

Standard shipping typically arrives within 5–7 business days, depending on location. Orders are usually shipped via USPS Ground Advantage.

Delivery times may be affected by carrier delays, weather, or other circumstances outside of our control.


Expedited Shipping

We offer USPS Priority Mail for faster delivery.

Expedited orders ship on the next business day and typically arrive 3–4 business days after shipment. Please allow one additional day for processing when estimating delivery time.


PO Boxes & Military Addresses

Orders shipped to PO Boxes and APO/FPO military addresses are sent via USPS.


International Shipping

We ship internationally via USPS International, with UPS options available at checkout.

Shipping costs will be displayed during checkout. Please note that customs duties, taxes, and import fees may apply depending on your country and are the responsibility of the customer.


Tracking

Once your order ships, you will receive a tracking number via email.

If a shipment shows no tracking updates for two weeks, we will consider it lost and will issue a replacement or refund.